We enjoyed visiting the beautiful lobby, which had a stunning decor and made a great first impression. The staff at breakfast were incredibly friendly and went out of their way to make our two small kids feel special, which was heartwarming.

For dads, it would be great if the hotel offered better facilities for kids.

historic charm but needs better upkeep

The location is prime and provides easy access to major attractions. The room was spacious and beautifully decorated, contributing to a sense of luxury during my stay. I appreciated the grand chandeliers and historical decor that added to the overall ambiance. The staff were generally polite, but could enhance their attentiveness to ensure a more enjoyable experience.

Sadly, the hotel's condition didn't match its five-star reputation and felt like it needed some updates.

Staying here was a mixed experience for our family vacation. The stunning early 1900s decor added a touch of elegance, and we loved the spacious rooms, which made it easy for our kids to move around. However, the service left something to be desired, as we found the staff could have been more attentive to our needs. Overall, it was a memorable stay, especially with the great location, allowing us to walk to many attractions nearby.

The hotel's classic decor captured my heart, especially the spacious bathroom with a beautiful view. Despite the noisy discotheque nearby, the attentive staff quickly moved us to a quieter room.

The staff were extremely professional and patient, yet

the noise from the club behind the hotel was quite disruptive at night. The location was great, just a close walk to attractions, but the inconsistency with the hot water in the shower was quite frustrating during our stay.

This hotel was a nice choice for a brief stopover in Rome, offering decent value for the price. One evening, the doorman generously lent us umbrellas when it unexpectedly rained, which was a thoughtful touch. Make sure to check your room's AC upon arrival to avoid any issues.

easily explore rome's landmarks with beautiful park views

Staying here made it so easy to visit the Trevi Fountain, which is just a 15-minute walk away, and enjoy the scenic views at the nearby Villa Borghese park, a great spot for a relaxing stroll. although the hotel has a charming classic vibe, it could use a little modernization inside for a more updated feel.

Great location with a lovely bar, but check-in was frustrating and staff seemed overwhelmed.

The Westin Excelsior, Rome embodies an elegant design, featuring grand chandeliers and historical decor that brings a sense of opulence. The hotel is also accessible, with elevators and spacious hallways, making navigation easy for seniors like myself.

Staff could improve their attentiveness to guests' needs.

I loved the stunning historical decor with grand chandeliers! The atmosphere was so enchanting. However, the service at breakfast was incredibly slow. 🥴

Opulent design with grand chandeliers and a historical vibe, creating a classic atmosphere that feels like a trip back in time. The hotel's central location simplifies access to attractions like the Trevi Fountain and the Spanish Steps, making sightseeing a breeze.

Navigating through the hotel's extensive corridors can feel daunting. it’s easy to lose your way. The Deluxe Double King room I stayed in had an air conditioning unit that struggled to keep the heat at bay—definitely a concern for hotter months. Consumer comforts like a kettle or iron were missing, and the bedding only included basic sheets and raw blankets, which felt underwhelming for the price. Expect some wear and tear in the common areas, with carpets that could use a deep clean and a pool showing tiles coming loose.